Enter to Win a Plasma TV!!

Fill out this quick survey and you will be entered into a draw to win a plasma TV.

This survey is desgined to help increase the quality of service given to customers of Ultimate Collision Repairs. Your feedback and comments are very important to Ultimate Collision and it's Management team. This survey will take no longer than 3-4 minutes. Thank you very much for assisting us in helping to serve you better.

(1) What make and year of Vehicle do you currently own? (e.g. 2003 Honda Civic)
(2) Was your vehicle repaired privately or through an Insurance company?
Privately
ICBC
CDI
Canadian Northern Shield
Family Insurance
Other
(3) Please Select the top factor that influence your decision when choosing Ultimate Collision
Quality
Convenience
Speed of Service
Customer Service
Trustworthines
(4) How would you rate the quality of repairs done to your vehicle?
Excellent
Good
Fair
Poor
Very Poor
(5) How would you rate Ultimate Collision's customer service?
Excellent
Good
Fair
Poor
Very Poor
(6) Was your vehicle delivered when promised?
Yes
No
(7) Where you kept updated on the status of your claim during your vehicle repairs?
Yes
No
Somewhat
(8) Have you ever had a problem or complaint with Ultimate Collision's services? (If no, skip to question 11)
Yes
No
(9) Did you feel your complaint was handled quickly and adequately?
Yes
No
n/a
(10) How would you rate Ultimate Collision's response to your complaint?
Excellent
Good
Fair
Poor
Very Poor
n/a
(11) How would you rate the friendliness of the staff at Ultimate Collision?
Excellent
Good
Fair
Poor
Very Poor
(12) How would you rate your overall satisfaction with Ultimate Collision?
Excellent
Good
Fair
Poor
Very Poor
(13) Why did you choose Ultimate Collision Repairs over other body shops?
(14) Do you have any suggestions on how Ultimate Collision could serve you better?
(15) Will you continue using Ultimate Collision for future repair services?
Yes
No
(16) Would you recommend Ultimate Collision to your friends and family?
Yes
No
(17) Your First Name
(18) Your Last Name
(19) Daytime phone
(20) Email